Privacy Policy

Introduction

At Tromboneucd ("we", "our", or "us"), we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial management services in Ghana. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us. This information may include:

• Personal Identification Information: Your name, email address, phone number, and postal address.
• Financial Information: Bank account details, payment card information, transaction history, and financial goals.
• Authentication Information: Usernames, passwords, and security questions.
• Usage Information: How you interact with our services, the features you use, and the time spent on our platform.
• Device Information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Verifying your identity and preventing fraud
• Sending administrative messages, updates, and security alerts
• Providing customer support and responding to your inquiries
• Personalizing your experience and delivering content tailored to your interests
• Analyzing usage patterns to improve our website and services
• Complying with legal obligations and enforcing our terms of service

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against accidental loss, unauthorized access, use, alteration, or disclosure. However, no electronic transmission or storage of information can be entirely secure, so we cannot guarantee absolute security. We encourage you to take steps to protect your personal information, such as keeping your account credentials confidential and logging out after using our services.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Partners: Trusted companies we work with to provide financial services, such as banks and payment processors.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share your information with other third parties when you have given your consent to do so.

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Accessing, updating, or deleting your personal information
• Objecting to our processing of your data
• Requesting restriction of processing
• Data portability
• Withdrawing consent (where applicable)

To exercise these rights, please contact us using the information provided at the end of this policy. Note that some services may be limited or unavailable if you choose to delete or restrict the processing of your information.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. These are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your information, you consent to this transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: